The ordering process

Perferred file formats are vector (.eps, .ai, or .pdf). These can be uploaded during online ordering or sent by email to service@awardsthatwork.com.

All orders are processed within 7 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We will be sure to inform you of any potential delays due to circumstances outside of our control.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at service@awardsthatwork.com with your name and order number, and we will look into it for you.

Online orders require payment at the time of checkout. If you require a quote or would like to set up payment through ACH, please email service@awardsthatwork.com to be contacted by a Customer Service representative.

Customization is where our team shines! We can help you to determine the best design to make your order unique and customized. If you require help, please check the box during the online checkout process or fill out our contact form to discuss the potential for a custom-made product.

Learn more about our policies linked below:

Shipping Policy

Refund Policy

Privacy Policy

Terms of Service

To place a bulk order, please fill out our contact form so we can ensure your order is correct.